Vehicle defect reporting that closes the loop
Raise, route and rectify defects with photo evidence — from fault to fix to sign-off, in one auditable record built for UK fleet compliance.
No credit card · 14-day free trial · up to 10 vehicles
In short
Defect management is how a fleet records, repairs and signs off vehicle faults. HaulGuard captures defects with photo evidence on the walkaround, routes them to a mechanic, tracks them through to verified repair, and keeps the closed-loop record for 15 months — the trail a DVSA auditor expects.
From fault to fix, with evidence
Severity-rated reporting
Drivers raise defects with severity and photos the moment they're found.
Auto-routing to mechanics
Defects route straight to the mechanic portal — no chasing, no lost slips.
Photo evidence
Visual proof attached to every defect and every repair.
Rectification tracking
Track each defect open → in progress → resolved → verified, with full history.
SLA escalation
Overdue defects escalate so nothing roadworthy-critical slips.
Closed-loop record
Fault → repair → sign-off in one auditable trail.
Four steps, fully recorded
- 1
Driver raises a defect
Severity, location and photos captured on the walkaround.
- 2
Mechanic is notified
The defect lands in the mechanic portal with all the evidence.
- 3
Repair & evidence
The mechanic fixes it and attaches proof of the work.
- 4
Verified & recorded
The defect is signed off and the closed-loop record is kept for 15 months.
Defect reporting, answered
Stop relying on paper. Start your free trial.
Set up your first vehicle and run a compliant DVSA walkaround in under 5 minutes.
No credit card · 14-day free trial · up to 10 vehicles